How does it know the payment is still failing?

This template reminds you after the wait regardless. Ask the assistant to check your billing API first if you want it to skip payments that already recovered.

Can I send a text instead?

Yes. Set your number in Settings and ask the assistant to swap the reminder for an SMS.

Is card data involved?

No. Only the fields your provider sends, typically the customer email, the amount and a hosted update link.

How many runs does this use?

One run per failed payment, however many steps it has. The one-day wait is free.

Revenue

Failed payment recovery: automatic retry emails

When a payment fails, the customer gets a friendly retry link straight away, and you get a reminder a day later if it is still outstanding.

Use this automation free See pricing

Set up in about ten minutes. 10 runs a month free, no card.

The problem

Cards expire, banks decline, and every failed charge is revenue leaking quietly. Noticing each one and chasing it by hand takes hours, so most teams only catch the large ones and write off the rest.

How the automation handles it

Your billing provider posts its failed-payment webhook to this workflow. The customer is emailed immediately, in your words, with a link to update their card. Most recoveries happen right here, because the problem is usually just an expired card.

The workflow then waits a full day without consuming any resources. If the payment still matters, you get a reminder with the customer and the amount, so a human can send a personal note.

Works with Stripe, Polar, Paddle, Chargebee, Lemon Squeezy or anything that sends webhooks. Change the wait or add a second reminder by asking the assistant.

Who uses this

Subscription and SaaS businesses
Membership sites and communities
Agencies billing clients on retainer

Set it up in three steps

1
Connect your apps
Sign in to Flows and connect Email with one click each.
2
Use the template
Open the "Failed payment → recover it politely" template. The steps are pre-built; adjust names, channels or addresses in plain English.
3
Test and turn on
Run a test with sample data, check the result, then switch the workflow on. It runs on our servers from then on.

Frequently asked

How does it know the payment is still failing?: This template reminds you after the wait regardless. Ask the assistant to check your billing API first if you want it to skip payments that already recovered.
Can I send a text instead?: Yes. Set your number in Settings and ask the assistant to swap the reminder for an SMS.
Is card data involved?: No. Only the fields your provider sends, typically the customer email, the amount and a hosted update link.
How many runs does this use?: One run per failed payment, however many steps it has. The one-day wait is free.